Digimaze Marketing Private Limited, D.B.A. Digimaze (“we,” “us,” or “our”),
offers performance marketing solutions that help businesses improve their digital marketing performance including Performance Media Strategy and Planning, Paid Search (PPC),
Paid Social, Programmatic advertising, Affiliate Marketing, SEO, Advanced Analytics and Conversion Rate Optimization.
This Privacy Notice sets out how we collect, use, share, and protect any information we collect through this website (“Website”).
This Privacy Notice also explains the measures we take to safeguard your information and describes how you may contact us regarding our privacy practices.
If you are a Digimaze customer or subscriber, or just visiting our website, this policy applies to you.
Any data collected through this Website, including personal data (as defined under applicable data protection laws, referred to collectively as “Personal Data”), will only be used for the purposes set out in this Privacy Notice. Notwithstanding, we may use information that does not identify you (including information that has been aggregated or de-identified) for any purpose except as prohibited by applicable law. When data is collected on this Website, Digimaze is acting as a data controller.
Here’s when and how we do this:
You request a demo of Bearer
We call you
You use Bearer
You receive emails from us
You chat with us for customer support
You opt-in to marketing messages
You request a demo of Digimaze
We call you
You use Digimaze
You receive emails from us
You chat with us for customer support
You opt-in to marketing messages
Your name, email address, role in your company, etc.
The name of your code repositories / projects, APIs & databases, URLs to GitHub / GitLab files, last commit dat, etc.
Your data sources & destinations, types of data, business processes, hosting location, security measures, etc.
Your IP address, login information, browser type and version, time zone setting, browser plug-in types, geolocation information about where you might be, operating system and version, etc.
Your URL clickstreams (the path you take through our site), pages viewed, page response times, download errors, how long you stay on our pages, what you do on those pages, how often, and other actions.
We don’t collect any "sensitive data" about you (like racial or ethnic origin, political opinions, religious/philosophical beliefs, trade union membership, genetic data, biometric data, health data, data about your sexual life or orientation, and offences or alleged offences).
Digimaze is a business-to-business service directed to and intended for use only by those who are 18 years of age or over. We do not target Digimaze at children, and we do not knowingly collect any personal data from any person under 16 years of age.
The following table provides information about our purposes and legal basis for collecting your Personal Data:
To read and respond to your queries to us, sent using our online query form
Depending on your request, we will rely on our legitimate interest or the performance of pre-contractual measures to respond to individuals’ queries
When you contact us through the data access request form
We rely on our legal obligation to provide you a process to exercise your rights
To contact you where you have indicated you wish to receive news from us
For visitors from the European Union, we rely on your consent, where you indicate that you want to receive marketing material from us
Operating our Website, for example, operating, analyzing, improving, and securing our Website
For visitors from the European Union, we rely on your consent to obtain your Personal Data through cookies For visitors from other geographies, we rely on our legitimate interest to improve our services and develop new products
Marketing services, for example: Analyzing and optimizing our (or our service providers’) proprietary databases or helping us identify and mitigate potential fraud
For visitors from the European Union, we rely on your consent to use your Personal Data for marketing services
Other internal purposes, such as: internal research, internal operations, auditing, detecting security incidents, debugging, short-term and transient use, quality control, and legal compliance
Our legitimate interest to support our internal operations and conduct research
If you choose to do this, you can continue to use the website and browse its pages, but we will not be able to process transactions without personal data.
You can block cookies by activating a setting on your browser allowing you to refuse cookies. You can also delete cookies through your browser settings. If you turn off cookies, you can continue to use Digimaze but certain services (like Intercom) will not work effectively.
We will inform you (before collecting your data) if we intend to use your data for marketing and if third parties are involved. You can opt out from marketing by emailing us at privacyofficer@digimaze.io.
You can exercise your rights by sending us an email at privacyofficer@digimaze.io.
This includes the right to ask us supplementary information about:
We will provide you with the information within one month of your request, unless doing so would adversely affect the rights and freedoms of other (e.g. another person’s confidentiality or intellectual property rights). We’ll tell you if we can’t meet your request for that reason.
You can object to us using your data for profiling you or making automated decisions about youWe may use your data to determine whether we should let you know information that might be relevant to you (for example, tailoring emails to you based on your behavior). Otherwise, the only circumstances in which we will do this is to provide the Digimaze service to you.
We will give you a copy of your data in CSV or JSON so that you can provide it to another service. If you ask us and it is technically possible, we will directly transfer the data to the other service for you. We will not do so to the extent that this involves disclosing data about any other individual.
You can do this by asking us to erase any personal data we hold about you, if it is no longer necessary for us to hold the data for purposes of your use of Digimaze.
Please tell us first, so we have a chance to address your concerns. If we fail in this, you can address any complaint to the CNIL, either by calling their helpline or as directed on their website at https://www.cnil.fr/.
We have physical, electronic, and managerial procedures to safeguard and secure the information we collect.
And please remember:
We may disclose your Personal Data or Sensitive Personal Data to our service providers that assist us with our business purposes. Our service providers are to only process your Personal Data in accordance with our instructions and only for the purpose listed below.
The table below shows with whom we disclose your Personal Data for the specific business purpose(s).
Contact Information and Identifiers
Analytics, Operating Website, Marketing
Analytics, Operating Website, Marketing
Internet or other electronic network activity information.
Service providers, analytics partners
Analytics, Operating Website, Marketing
Geolocation data
Service providers, analytics partners
Analytics, Operating Website, Marketing
Your verbatim communications to us or shared on the public areas of our site
Affiliates
Responding to your communication
We keep Personal Data for as long as is necessary for the purposes described in this Privacy Notice, complying with legal and regulatory obligations, protecting our or other’s interests, and as otherwise permitted or required by law. When Personal Data is no longer necessary for or compatible with these purposes, it is removed from our systems in accordance with our internal retention policies.
The criteria used to determine our retention periods include:
Tech businesses often use third parties to help them host their application, communicate with customers, power their emails etc. We partner with third parties who we believe are the best in their field at what they do.
When we do this, sometimes it is necessary for us to share your data with them in order to get these services to work well. Your data is shared only when strictly necessary and according to the safeguards and good practices detailed in this Privacy Policy. Where personal data is transferred to a third party in the United States we take steps to ensure we agree the standard contractual clauses with them. We continually monitor this transfer mechanism. Any data transfers to the US are encrypted and generally consist of insensitive personal data.
Here are the details of our main third-party service providers, and what data they collect or we share with them, where they store the data and why they need it:
This is a web hosting provider: we use it to store data you generate by using the service securely in the cloud.
EU (Ireland)
Amazon Web Services, Inc.
Privacy PolicyThis is a web hosting provider: we use it to store data you generate by using the service securely in the cloud.
EEA (Ireland)
This enables users to authenticate via Single Sign-On.
US
WorkOS, Inc.
Privacy PolicyThis enables users to authenticate via Single Sign-On.
US
We use this service for customer communications, user interaction and helpdesk assistance.
US
We use this service for customer communications.
US
We use this service for customer communications, user interaction and helpdesk assistance.
US
We use this service for sending, storing and tracking emails.
US
Calendly LLC
Privacy PolicyWe use this service to set up calls and meetings with customers.
US
Intercom, Inc.
Privacy PolicyWe use this service for customer communications, user interaction and helpdesk assistance.
US
Livestorm
Privacy PolicyWe use this service to provide webinars to our customers.
EEA (France)
Salesforce, Inc.
Privacy PolicyWe use this service for customer communications, user interaction and helpdesk assistance.
US
Twilio, Inc.
Privacy PolicyWe use this service for sending, storing and tracking emails.
US
Webflow, Inc.
Privacy PolicyWe use this service to build our website and our demo form.
US
Zapier, Inc.
Privacy PolicyWe use this service to automate tasks like sending emails.
US
This service processes payments for us.
EU & US
We don’t use cookies on visitors. We use Plausible to carry out our website measurement completely anonymously.
When you interact with Digimaze as a user, we (and these third parties) will issue cookies unless you adjust your browser settings to refuse them. These may be ‘session’ cookies, meaning they delete themselves when you leave Digimaze, or ‘persistent’ cookies which do not delete themselves and help us recognise you when you return so we can provide a tailored service.
You can block cookies by activating a setting on your browser allowing you to refuse the setting of cookies. You can also delete cookies through your browser settings. If you use your browser settings to disable, reject, or block cookies (including essential cookies), certain parts of our website will not function fully. In some cases, our website may not be accessible at all. Please note that where third parties use cookies we have no control over how those third parties use those cookies
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intercom-id-[TOCOMPLETE]
Intercom uses cookies to recognise particular people who have interacted with Intercom through Bearer previously. This may be visitors to our website, Bearer users or counterparties.
You may refuse the transmission of your Information by opting out (contact them directly for more information), however, please note that you will delete the opt-out cookie when you delete your cookies in your browser settings.
Intercom, Inc.
Intercom uses cookies to recognise particular people who have interacted with Intercom through Digimaze previously. This may be visitors to our website, Digimaze users or counterparties.
You may refuse the transmission of your Information by opting out (contact them directly for more information), however, please note that you will delete the opt-out cookie when you delete your cookies in your browser settings.
This Privacy Notice has been designed to be accessible to people with disabilities. If you experience any difficulties accessing the information here, please contact us at privacyofficer@digimaze.io
If you consider that we are not complying with this Privacy Notice, if you have any questions in relation to this Privacy Notice, or have questions about your rights and choices, please email privacyofficer@digimaze.io
If you have any questions about Digimaze' data practices or you wish to exercise your rights or know about the contractual protections in place, please contact the Publicis Chief Data Privacy Officer on privacyofficer@digimaze.io